We are thrilled to announce the successful implementation of a state-of-the-art quoting and booking system for JCS Global, a leader in providing shipping services across Australia.
This innovative system leverages the powerful Excel Calculation Engine, Calc123, to fully automate online quoting and bookings, ensuring JCS Global delivers the most responsive shipping services in the nation.
A Seamless Integration for Enhanced Customer Experience
In a collaborative effort, Semantia and JCS Global have worked meticulously to integrate Calc123, a robust Excel Calculation Engine, into the latter’s operational framework.
This integration has enabled JCS Global to automate its online quoting and booking system, thereby streamlining the customer journey from inquiry to service confirmation.
Empowering JCS Global with Automation
The new system not only simplifies the booking process for customers but also empowers JCS Global with the ability to provide instant, accurate quotes and confirm bookings in real-time.
This technological advancement significantly reduces manual intervention, minimises the margin of error and ensures that customers receive immediate, accurate, and reliable service quotes.
Enhanced Responsiveness in Shipping Services
With the implementation of the automated system, JCS Global has elevated its service delivery, ensuring that clients experience the most responsive, efficient, and reliable shipping services in Australia.
The automation of quoting and booking processes means that customers can now secure their shipping needs swiftly and with utmost confidence in the accuracy and immediacy of the service provided.
A Commitment to Innovation and Customer Satisfaction
Semantia’s expertise in providing tailored software solutions and JCS Global’s commitment to customer satisfaction have culminated in this successful implementation, reflecting both companies’ dedication to embracing technology and innovation to meet evolving customer needs.
Semantia is a Melbourne-based software development and consulting company, specialising in unlocking new potentials for businesses through innovative software solutions and strategic consulting.
With a focus on delivering exceptional service and cutting-edge technological solutions, Semantia ensures that their clients are always a step ahead in the digital realm.
About JCS Global
JCS Global is a premier shipping service provider in Australia, offering comprehensive and reliable shipping solutions to meet the diverse needs of its clientele.
With a steadfast commitment to delivering excellence and ensuring customer satisfaction, JCS Global continues to pave the way in providing efficient, reliable, and timely shipping services across the nation.
Calc123 is a potent Excel Calculation Engine designed to facilitate complex calculations and automate workflows. It empowers businesses to streamline operations, enhance accuracy, and deliver superior customer experiences by automating data processing and calculation tasks.